Rthms Safety Guidelines

Effective Date: 09/08/25

  1. Introduction

These Safety Guidelines ("Guidelines") are provided by Rthms, Inc. (“Rthms") to promote a secure and positive experience for all users ("Users") of the Rthms mobile app and related services (the "Services"). The Services facilitates virtual interactions and potential real-life connections among individuals seeking social or romantic relationships. Rthms implements various measures to enhance safety, Users bear primary responsibility for their own well-being. These Guidelines outline recommended practices for Users, as well as the safety measures employed by Rthms.

Adherence to these Guidelines, in conjunction with the Acceptable Use Policy and Terms of Use, is essential. Rthms may update these Guidelines periodically, with revisions effective upon posting on the Services. Continued use of the Services signifies acceptance of any changes.

  1. User Safety Recommendations

To minimize risks associated with online interactions and in-person meetings, Users are advised to follow these practices:

  • Profile Verification and Honesty: Create profiles with accurate information, including recent photographs and truthful details about age, location, and interests. Utilize any available verification features, such as photo or identity verification, to build trust.
  • Communication Precautions: Initiate conversations within the Services’ secure messaging system before sharing personal contact information. Avoid disclosing sensitive details, such as home addresses, financial information, or workplace locations, until a level of trust is established.
  • Recognizing Red Flags: Be vigilant for signs of potential scams or harmful intent, including requests for money, inconsistent stories, pressure to move communications off the Services, or avoidance of video calls. Report suspicious behavior immediately.
  • In-Person Meeting Protocols: Arrange initial meetings in public, well-lit locations during daylight hours. Inform a trusted friend or family member of the meeting details, including time, place, and the other individual's profile information. Consider using the Services’ safety features, such as location sharing or emergency check-ins, if available.
  • Personal Boundaries and Consent: Respect personal boundaries at all times. Obtain explicit consent for any physical contact or sharing of intimate content. Cease interactions if discomfort arises.
  • Digital Security: Use strong, unique passwords for your account and enable two-factor authentication. Avoid clicking on suspicious links or downloading attachments from unknown Users.
  • Health and Well-Being: Prioritize mental and emotional health by taking breaks from the Services if needed. Seek professional support if interactions lead to distress.

Users under the influence of alcohol or substances should exercise heightened caution, as judgment may be impaired.

  1. Safety Measures

Rthms employs a range of technological, procedural, and collaborative measures to safeguard Users:

  • Profile and Content Moderation: All User-uploaded content, including profiles and messages, is subject to automated and manual review for compliance with policies. Advanced algorithms detect prohibited content, such as nudity or hate speech, and flag it for removal.
  • Verification Systems: Optional identity verification processes, such as government-issued ID checks or facial recognition, are available to confirm User authenticity. Verified profiles are prominently marked to enhance trust.
  • Reporting and Blocking Tools: Users can report violations or block individuals directly through the Services’ interface. Reports are prioritized based on severity, with immediate action taken for threats or emergencies.
  • AI-Driven Monitoring: Machine learning tools monitor interactions for patterns indicative of harassment, scams, or exploitation. This includes sentiment analysis to identify abusive language.
  • Geolocation Safeguards: Location-based features are designed with privacy in mind, allowing Users to control visibility and sharing. Approximate locations are used to prevent precise tracking.
  • Partnerships and Resources: Rthms collaborates with organizations specializing in online safety, such as anti-trafficking groups and cybersecurity experts. Links to external resources, including hotlines for domestic violence or scam reporting, are provided within the Services.
  • Data Protection: Robust encryption and compliance with data protection regulations ensure User information is handled securely. Access to personal data is restricted to authorized personnel.
  • Emergency Response: In cases of reported imminent harm, Rthms may share relevant information with law enforcement or emergency services, in accordance with legal requirements.
  1. Reporting Mechanisms and Support

Users encountering unsafe situations should utilize the following:

  • In-App Reporting: Select the report option on profiles, messages, or content to submit details anonymously if preferred. Include screenshots or descriptions for efficient investigation.
  • Support Channels: Contact Rthms support team via email at support@rthms.com or through the help center for non-urgent issues. Response times are typically within 24-48 hours.
  • External Assistance: For immediate threats, contact local emergency services. Rthms provides region-specific resources, such as national helplines for abuse or fraud.

All reports are handled confidentially, with investigations conducted impartially. Users may receive updates on outcomes where appropriate, subject to privacy constraints.

  1. Limitations and Disclaimers

While we strive to maintain a safe environment, no platform can eliminate all risks. Rthms does not conduct background checks on Users and cannot guarantee the accuracy of information provided by them. Users engage in interactions at their own risk. Rthms disclaims liability for any harm arising from User actions, as detailed in the Terms of Use.